Payments

Our secure software will allow you to make credit card payments directly through the “Register Now” button located on each individual retreat page. There are five payment options available for your retreat program at Mountain Waters. In addition, email transfers can be sent to info@mountainwatersretreats.ca

We also accept cheques and money orders made out to Mountain Waters Retreats which can be sent to the following address:

Mountain Waters Retreats
2109  Svaboda road
Nelson, BC, Canada
V1L 3E3

Our packages are priced in Canadian dollars. For current exchange rates please follow the link to a currency converter.

Other than our couple’s packages, all of our program prices are quoted on a per person basis. The  Goods and Services Tax (GST) of 5% will be added to the quoted program price. 

Deposits

Your booking will be secured upon receipt of deposit. This deposit will confirm your reservation until 30 days prior to your package date, at which time the balance of funds is due. If we do not receive full payment by this date we reserve the right to give away your reserved spot. In the case of late bookings, full payment will be required upon registration.

Cancellations and refunds

If you must cancel your reservation for whatever reason with more than 3 weeks in advance of your retreat start date,  Mountain Waters will refund half of your deposit or payment and apply the remainder, less a $75 administration fee, to any program of your choosing that we offer this year or next.

If you must cancel your reservation for whatever reason less than three weeks before your retreat start date, Mountain Waters will retain the full amount of your payment, less a $75 administration fee, and apply it to any program of your choosing that we offer this year or next.

Cancellations within 7 days start of retreat programs receive no refund and no retreat credit, although your package may be transferred to another person of your choosing with a written letter of permission.

Should your package fail to attract minimum enrolment, Mountain Waters Retreats reserves the right to cancel the package and fully refund all funds received. Mountain Waters will offer participants the opportunity to apply these funds to a similar program offered this year or next. Please check with your airline about its cancellation policy. Mountain Waters is not responsible for travel reservations booked to attend cancelled programs.